Foire Aux Questions

MIYA’s Boutiques is a brand founded by MIYA, a passionate artisan and creator. Inspired by her travels, her multicultural heritage, and her love for natural materials, she designs unique, handmade pieces: rattan lamps, scented candles, bohemian mirrors, cushions, and other decorative objects.

The name MIYA’s Boutiques, eponymous of its founder, literally translates to “Miya’s shops” in English. This choice is intentional: it reflects the desire to create a plural universe, where each collection represents a creative boutique in its own right. In this way, the brand offers the freedom to showcase and develop multiple creations and artistic worlds, while remaining true to MIYA’s identity.

Yes ! Our digital gift cards are available on the website and can be used across all our collections.

MIYA gift cards are valid for 12 months from the date of purchase and can be used exclusively on our website.

You can order directly on our website:
Add your items to the cart, then follow the steps for secure payment.

For specific requests, feel free to contact us!

Yes, if your order has not yet been shipped. Please contact us as soon as possible via the Contact page.

We accept payments by :

• Credit card (Visa, Mastercard, Amex)
• Apple Pay & Google Pay

You can write to us via the Contact page or send us an email at: serviceclients@miyasboutiques.com.

We usually respond within 24 to 48 hours.

You can also reach us by phone at +33 6 75 06 95 25.

For the moment, we mainly sell online.

If you wish to access your personal data, you can submit a request via the Contact form.

Your request will be processed within 30 days.

Changing your email address can only be done by our Customer Service team. To request this, please fill out the contact form.

To update your phone number, addresses, or any other personal information, log in to your customer account and go to the “Profile” section. You can make the necessary changes directly there.

We deliver within mainland France and to selected European countries. For other destinations, please contact us for a personalized quote.

In-stock orders are shipped within 2 business days.
Delivery times then vary depending on the chosen shipping method:

• France: 2 to 5 business days

• Europe: 5 to 10 business days

• International: depending on the destination

Yes, a tracking number will be sent to you by email as soon as your order is shipped.

You have 14 days after receipt to return your items, provided they are in their original condition and unused. Customized items are not eligible for return.

Return shipping costs are the responsibility of the customer, except in the case of a product that does not match the order.
For more details, please refer to our Return and Refund Policy.

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We invite you to discover different universes:

• Hand-poured scented candles: made with natural soy wax, presented in containers adorned with Baoulé weights, elegant and reusable.

• Home diffusers: fragrant creations that awaken the senses and elevate the atmosphere.

• Large bohemian mirrors: unique pieces born of refined craftsmanship, combining rope, jute, shells, Baoulé weights, and decorative beads.

• Lighting: rattan pendants and lamps, entirely handcrafted.

• Linen cushions: designed with natural materials, soft tones, and inspired by the spirit of travel.

For certain creations (candles, mirrors, lamps), we can offer customizations upon request. Contact us to discuss your project !

Place a wax melt in the dish of your burner, light a tealight underneath, and allow the wax to liquefy to gently release fragrance throughout your home.

Each wax melt provides around 8 to 10 hours of fragrance, depending on the size of your room.

Yes.

Our candles and wax melts are made from 100% natural, biodegradable soy wax, with phthalate-free fragrances.
Our eco-friendly packaging reflects our commitment to creating products that are respectful of the environment.